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Returns & refunds

Right of withdrawal

Within 14 days of receipt of the purchased goods or - in the case of services - conclusion of the contract, you may withdraw from the contract without giving any reason. In this case, we will refund all payments received.

If you are considering such a step, please remember that in accordance with the law, you can handle the goods and check them only to the extent possible in a stationary store (which also allows you to open the packaging without damaging it, as long as it is possible, or in the least intrusive way possible * ). In the event of exceeding this range, the withdrawal is still effective, but we reserve the right to reduce the refund of the amount paid by the cost of impairment (in particular for the need to pay the costs of cleaning and repair, as long as the goods can no longer be offered as new or objectively justified loss). income by the trader that is related to the sale of the returned good as used).

To withdraw from a distance contract, you must submit an appropriate declaration of will and send it to our address by post (we suggest using a registered shipment - such as a registered letter) or in electronic form to the e-mail address sklep @ maxsklep .pl. The returned goods must also be sent within 14 days of sending the statement to us. Failure to comply with this deadline is treated as a resignation from the contract. The seller is responsible for the costs of returning the goods to our company only up to the amount of the cheapest means of transport provided for in the offer (personal collection is not treated as a means of transport).

Our store also includes products that are not subject to the above procedure. They include:

  • goods that have been custom-made for you (for example, an assembled computer set or a notebook built according to the specifications provided to us)
  • open personal care products (for example, razors, trimmers, epilators, jewelry)
  • unpacked software and audio and video recordings
  • digital software that is digitally sold and delivered

The above right is granted only to CONSUMERS who have concluded a distance contract, including Clients or Customers who are a natural person concluding a contract directly related to their business activity, when the content of this contract shows that it is not of a professional nature for that person , resulting in particular from the subject of its business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
The customer may use the withdrawal template provided below:

Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the contract)

Recipient:

MaxCon D. Kokociński, K. Michalski S.C.
ul. Zbyszka z Bogdańca 1
80-419 GDAŃSK
maxsklep.pl
sklep@maxsklep.pl

I / My * hereby inform / inform * about my / our withdrawal from the contract of sale of the following items * a contract for the supply of the following items * a contract for specific work involving the performance of the following items * / for the provision of the following service *

Date of conclusion of the contract * / receipt * ................
Name and surname of the consumer (s) .......................
Address of the consumer (s) ..... ..........................
Date ................... ..........

Signature of the consumer (s)
(only if the form is sent in paper version)

Signature
(paper version only) </ p>

* - e.g. in the case of a package with a seal made of adhesive tape, only the tape is cut